What’s Happening with My Electric Rates?
The Whitehouse Electric Aggregation Program offers competitive fixed-term electric rates for eligible residents and small businesses. On this page you will find information on the Whitehouse Electric Aggregation Program, links to additional materials and resources, frequently asked questions and a timeline of updates on the program.
Current Information about Whitehouse’s Electric Aggregation Program.
Additional info:
Click here for SOPEC’s Visual Explainer on your Electric Bill (Toledo Edison)
AEP Energy provides the electricity for Whitehouse’s electric aggregation program. Contact number and operating hours for the AEP Energy Customer Care Team:
1-877-648-1937
Monday – Friday 8:00 AM – 7:00 PM ET
Saturday from 9:00 AM – 1:00 PM ET
Additional FAQs
Yes, you may choose your own electricity generation supplier, for instance from the Energy Choice Ohio website . Energy experts recommend looking for contracts that do not have a monthly fee and that do not have a fee for early contract termination. They also recommend paying close attention to the contract length and whether the rate is fixed or variable.
Does the government of the Village of Whitehouse receive any of the money aggregation program customers pay for electricity?
No.
Toledo Edison can supply electricity and their rate is known as the Price to Compare (PTC). This rate changes five times each year. You can obtain the current Toledo Edison PTC a the Energy Choice Ohio web site.
Why did I not receive a letter about SOPEC Electric Aggregation?
Letters were mailed around June 18, 2026, and may take a week or more to arrive. An example of the letter is above. Some customers are not eligible to participate in the aggregation program. In SOPEC’s FAQ, look for the question “Who is not eligible for the electric aggregation program” to see which customers are not eligible. If you have questions about your situation, you can call the AEP Energy Customer Care Team at 877-648-1937.
Is electric aggregation new and is it locally used?
Electric aggregation programs have been available to communities for many years. In Ohio, many municipalities and townships are in aggregation programs and have experienced great success in securing lower electric rates for their residents. In Lucas County, almost all municipalities and townships already participate in government electric aggregation.
Will small businesses, schools and churches be eligible?
Small commercial accounts using less than 700,000 kWh/year and with a peak demand < 199kW are eligible.
What is Community Choice Aggregation (CCA)?
The SOPEC Community Choice Aggregation Program is offered by the Village of Whitehouse. The program bundles all eligible residential and small business electric utility accounts together to receive a competitive supply rate.
What is a supply rate?
Your utility bill has two main components. One is listed as “Charges from Toledo Edison” and consists of the fees for the utility to maintain the equipment and wires needed to deliver electricity to your home. The second is “Charges from Electric Generation Supplier” and this is for the electricity itself that is delivered to your home through the power lines. The Whitehouse electric aggregation program affects the supply rate which is listed as a price per kilowatt hour (kWh).
Will I receive a separate bill from Whitehouse, SOPEC, or AEP Energy?
No, you will continue to receive one bill from Toledo Edison. AEP Energy will be listed as the electricity supplier on that bill.
What if I currently have a supply contract in place?
If you already have a supply agreement in place, you were not automatically opted in to the program, however you are eligible and can call to enroll. Check with the supplier about early termination fees.
Can I cancel at any time?
Yes, you can choose to leave the aggregation program at any time. There are no fees to join or leave the program.
6-11-26 UPDATE on the Whitehouse Electric Aggregation Program.
Whitehouse Electric Aggregation Update.
In the coming week, Whitehouse Residents will be receiving information in the mail regarding the Whitehouse Electric Aggregation Program with Sustainable Ohio Public Energy Council (SOPEC). The letter will include:
- Details about the program
- New locked-in rate options
- Information on opting out of the program
Please be on the lookout for the mailer, and stay tuned for additional details.
9-3-25 UPDATE on the Whitehouse Electric Aggregation Program.
The Village of Whitehouse staff and Council continue to work towards starting the new electric aggregation program for the Village, which is intended to reduce electric rates. The next step is for the staff to lock in an electricity supply rate that will last through spring-summer 2026. The rate has not been locked in yet because electricity prices are usually highest in the summer and it could be detrimental to lock in a rate now when rates might soon be dropping. The partner the Council selected to help with electric aggregation is providing expert advice on rates.
After a rate is locked-in about 2 months will be required to start the program. Much of that time will be needed to notify eligible customers about the new rate and provide opportunities for customers who don’t want to participate to opt out of the program. Customers who don’t initially join Whitehouse’s program can join later. Also, customers still have the option to choose their own electricity generation supplier through the Energy Choice Ohio website.
UPDATE: At the May 20, 2025, Village Council Meeting, Whitehouse Village Council decided to move forward with the Electric Aggregation Program with the Sustainable Ohio Public Energy Council (SOPEC).
Dates for the public hearings were Tuesday, May 13, at 6:00 PM and Tuesday, May 20, at 6:00 PM at Whitehouse Village Hall.
Once electric aggregation is approved and the Village completes steps required by PUCO, the negotiated rate would become the default for eligible customers in the Village, but customers would have the option to opt-out of the negotiated rate without penalty, and will not be charged a cancellation fee.
If you have your own contract with an electricity provider you will not be added to the Village’s aggregation program when it starts, but you can always join later.
- Some residents have received a letter from Energy Harbor explaining that they are not eligible for an electric aggregation program.
- The Village is establishing its own electric aggregation program, which we plan to start late summer/early fall.
- Within the next couple months all electric rates in the region are expected to increase.
Frequently Asked Questions:
Is electric aggregation new and is it locally used?
Electric aggregation programs have been available to communities for many years. In Ohio, many municipalities and townships are in aggregation programs and have experienced great success in securing lower electric rates for their residents. In Lucas County, almost all municipalities and townships already participate in government electric aggregation.
When the Village completes the steps required to establish an aggregation program, what do I need to do?
All eligible homes and businesses will receive letters via U.S. mail when the program starts and will be provided notice when rates are updated. Unless they choose to opt-out of the aggregation program, those homes and businesses will be enrolled in the program. Once enrolled, customers will continue to receive a single, easy-to-read bill from the electric company. There is no cost for enrollment, you will not be charged a switching fee, and you do not need to do anything to participate.
If, for any reason, you want out of the program, you may choose to leave or “opt-out” of the program, without penalty, and will not be charged a cancellation fee.
Who is eligible for the program?
- You must be a resident or business owner located within the Village limits;
- You must not be a PIPP (percentage of income payment program) customer;
- You must not be in arrears on your bill payment;
- You must not already be under an individual contract with an electric suppler as part of a customer choice program;
- You must not be a mercantile customer (commercial accounts using over 700,000 kWh/year).
Would the Village benefit from the program?
Yes, the Village can receive the negotiated electric rates for its facilities; however, the Village would NOT receive any portion of customers’ electric payments.
Will small businesses, schools and churches be eligible?
Small commercial accounts using less than 700,000 kWh/year and with a peak demand < 199kW are eligible.
What is Community Choice Aggregation (CCA)?
The SOPEC Community Choice Aggregation Program is offered by the Village of Whitehouse. The program bundles all eligible residential and small business electric utility accounts together to receive a competitive supply rate.
What is a supply rate?
Your utility bill has two main components. One is listed as “Charges from Toledo Edison” and consists of the fees for the utility to maintain the equipment and wires needed to deliver electricity to your home. The second is “Charges from Electric Generation Supplier” and this is for the electricity itself that is delivered to your home through the power lines. The CCA program affects the supply rate which is listed as a price per kilowatt hour (kWh).
Will I receive a separate bill from the CCA program?
No, you will continue to receive one bill from Toledo Edison. AEP Energy will be listed as the electricity supplier on that bill.
What if I currently have a supply contract in place?
If you already have a supply agreement in place, you were not automatically opted in to the program, however you are eligible and can call to enroll. Check with the supplier about early termination fees.
Can I cancel at any time?
Yes, you can choose to leave the aggregation program at any time. There are no fees to join or leave the program.
Resources
PUCO Government Aggregation Page
Electric Aggregation Program Plan of Operation and Governance